The details, made clear

Privacy policy

Last updated:

At 21C, operated by Bhairavi Apparels, we respect your privacy and are committed to protecting the personal information you share with us through www.21c.co.in.

Information We Collect

When you use our Website or place an order, we may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order and purchase details
  • Payment-related transaction information
  • Device, browser and Website usage information

Payment information may be processed securely by our authorised payment and checkout partners.

How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Provide order, shipping and exchange updates
  • Manage your account
  • Respond to customer support requests
  • Prevent fraud and improve Website security
  • Improve our Products, Website and shopping experience
  • Send promotional communications where permitted and consented to

Cookies

We use cookies and similar technologies to improve Website functionality, understand Website usage and personalise your experience.

You can manage or disable cookies through your browser settings. Some Website features may not function correctly if certain cookies are disabled.

Sharing of Information

We may share necessary information with trusted service providers such as:

  • Payment and checkout providers
  • Courier and logistics partners
  • Website and hosting providers
  • Customer communication services
  • Analytics and marketing platforms

We do not sell your personal information.

Information may also be disclosed where required by applicable law or a lawful authority.

Data Security

We use reasonable administrative and technical safeguards to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no online system can guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Policy, meet legal requirements and resolve disputes.

Your Choices

Subject to applicable law, you may contact us to request access to, correction of, or deletion of eligible personal information.

You may also unsubscribe from promotional communications using the available unsubscribe option or by contacting us.

Children's Privacy

Our Website is not intended for children who are not legally permitted to independently enter into transactions under applicable law.

We do not knowingly collect personal information from children without appropriate parental or guardian involvement where required.

Third-Party Services

Our Website may use or link to third-party services. Their handling of personal information is governed by their own privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any revised version will be published on this page with an updated Last Updated date.

Contact Us

For questions or concerns regarding your privacy, please contact:

Bhairavi Apparels Bhairavi Towers, 678/13, Erode Main Rd, Perundurai, Tamil Nadu – 638052, India

Email: bhairaviapparels2023@gmail.com Phone: +91 73059 44617 Website: www.21c.co.in

© 2026 21C. All rights reserved.

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+91 73059 44617 · Monday–Saturday, 9:30 AM–5:00 PM IST